Our Story is your story.

The idea is a simple one – that we can stay six feet and build bridges between the small distance that separates us. That we could wear masks and still find a new way to see one another. 

There are so many tragedies inside the story of COVID and at the same time the beautiful examples of who we are, in the worst of times, shines through. Its being there for a loved one, a neighbor, a friend. It’s a celebration of all the doctors, nurses and front-line workers that walk into work and harms way – day after day  for hours longer than we have a right to ask. It’s the parents that have become home educators, barbers and hair stylists. It’s in the way we refuse to let a virus define us as we discover new ways to define ourselves.  

 

This crisis has shown us, time after time, that we are capable of setting aside “what’s good for me” and working on “what’s good for us”. Our product line is a simple one – a great design and catchy slogan created to remind everyone that sees it that, in this trying time, there are things more powerful than COVID – love being one of them.

Questions?

If you want information before, during or after your purchase just reach out to us. Email, fill in the contact form or call. We want you to have the information you need when you need it.

We ship around the globe - discover our free shipping offer

Where you are, we are! Love over Covid uses your location to chose the fastest, safest, cheapest shipping methods to get you your Love over Covid products.

Shopping so safe you won't need hand sanitizer

When shopping online with Love Over Covid we've made the payment process as secure as possible. Fully encrypted and your information is never stored or shared with a third party.

Shipping

Shipping Costs & Delivery Schedules

Please allow up 1 to 2 business days to process your order. Processing and delivery times do not include Saturdays, Sundays and holidays.

Shipping Method:

Shipping Time: 3 – 7 business days.  Rural & remote areas may take an additional 4 days.
Free Standard Shipping on (Orders $50 and over) to USA & Canada

Standard Shipping (Orders under $50)  $8 – $15
US & Canada 3 – 7 business days.
Rural & remote areas may take an additional 4 days.  The price will be calculated based on your delivery location.
Express Shipping:  $10 – $20+ US & Canada 1- 2 business days.
Rural & remote areas excluded. The price will be calculated based on your delivery location

Free Standard Shipping (Orders over $250)  FREE
All countries* 4 -8 business days. Rural & remote areas may take an additional 4 days.

Express International: $25 – $55+ International* 4 – 8 business days.
Rural & remote areas may take an additional 4 days.
*During checkout you will see the total price, including taxes, shipping, and handling charges, in US dollars before you place your order.
VSSL offers free standard shipping on all merchandise orders that are $50 and over (excluding taxes). For shipments totaling less than $50, there is a delivery charge mentioned above.

Please note we cannot guarantee expedited delivery to P.O. Boxes or rural zip codes.
We are unable to ship to International P.O. Boxes.
We can ship to an APO/FPO/DPO address, however, transit times can take longer than mentioned above.

Duties & Taxes:  For international orders, shipping fees are exclusive of duties and taxes. These charges are levied by the country you are shipping to, and payment is necessary to release your order from customs on arrival. If the customs charges are not paid, the order will be returned back to VSSL.

Order Tracking: Once your order is shipped, you will receive an email notification with a tracking number.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and NEVER SHARED when you visit or make a purchase from loveovercovid.com. What Information Do We Collect? We collect information from you when you place an order or respond to a communication such as e-mail or phone call. When ordering or registering, we may ask you for your name, e-mail address, mailing address, daytime phone number, credit card information or other information. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use browser cookies to enhance your experience and gather information about visitors to our websites. Please refer to the “Why do we use cookies?”section below for information about cookies and how we use them. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information? We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
* To quickly and securely process transactions
* To administer contests, promotions, surveys or other site features
* Screen our orders for potential risk or fraud
* To allow us to better service and communicate with you in responding to your customer service requests; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. If you have opted-in to receive Love Over Covid e-mail, we may send you periodic e-mails If you approve. If you have not opted-in to receive e-mails, you will never receive these e-mails.

Promise.  Visitors who register or participate in other site features such as marketing programs will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please refer to our “How can you opt-out, remove or modify information you have provided to us?” section to do so.

How Do We Protect Visitor Information? We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Why Do We Use Cookies? Cookies are small files that a website transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site to recognize your browser and track information about your visit. For example, we use cookies to track the items in your Shopping Cart. They are also used to help us  understand your preferences based on your site activity, which enables us to provide you with improved service. You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.

Do We Disclose the Information We Collect to Outside Parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting Love over COVID’ business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Rights of Access, Rectification, Erasure, & Restriction: You may inquire as to whether Love Over COVID is Processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete your Personal Information where it is inaccurate. Where otherwise permitted by applicable law, you may send an email to admin@www.loveovercovid.com or use any of the methods set out in this Privacy Policy to request access to, receive (port), seek rectification, or request erasure of Personal Information held about you by Tanner Goods. Please include your full name, email address associated with your Account, and a detailed description of your data request. Such requests will be processed in line with local laws. Although Love Over COVID makes good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which Love Over COVID is unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary. If Love Over COVID determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Love Over COVID will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

International Users: By using the Site, Love Over Covid will transfer data to the United States. By choosing to visit the Site, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of Delaware , United States and the adjudication of any disputes arising in connection with Love Over Covid or the Site will be in accordance with the Terms. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and to Processing of your data globally. By providing your Personal Information, you consent to any transfer and Processing in accordance with this Policy. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at admin@www.loveovercovid.com

A Special Note to Parents: We realize that many children (persons under 18) will visit our site, and we therefore encourage children to consult with their parents before submitting any information to any website, including ours. We encourage parents to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission.

Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Changes to Our Policy: If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on July 28, 2020.

Questions and Feedback: We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only: This online privacy policy applies only to information collected through our website and not to information collected offline.

Refund Policy

We want you to be happy with your purchase and offer a 30 day return policy. You must notify us within 14 days of receiving your order, either by email at loveovercovid.com or by telephone 647-317-3173. This policy excludes special order or bespoke items which have been ordered to your specification from available options, or that we do not normally hold in stock, or that have been made to order by the manufacturer. These items are not returnable. If you are unsure as to whether an item is special order please contact us before making your purchase.

RETURNS: The cost of returning unwanted goods is your responsibility. Goods must be returned by trackable delivery method and insured for their full retail value. Goods should be returned to the Returns address shown under Terms, or email us for details.

CONDITION OF RETURNS: All goods must be returned in new, unused and original undamaged condition, complete with all original and undamaged packaging and instructions. New and unused means that there are no marks on the item or signs of any wear. We reserve the right not to accept an item with any indication it has been used. You will have the option to request goods be returned back to you, in which case we will charge for redelivery.

REFUND: Postage or delivery costs on unwanted items will not be refunded. We will reimburse you within 30 days of a return (usually as soon as goods are checked). If we have arranged pick up of the goods we will deduct the cost from the refund. You must provide proof of purchase (if you do not have this and we are able to track your order, we may at our discretion still refund you, but we may ask you for proof of your identity and address). If you paid by credit card we will refund to the same card.

*Your statutory rights are not affected